Students Have Their Say!

Final-year* undergraduate students are being encouraged to complete the 2012 National Student Survey (NSS) which is being run this term. The survey allows students to give their views on their experience at UCL of teaching, academic support, learning resources and other academic matters and should take no more than five minutes to complete.

The NSS provides valuable information to departments to help improve the student experience.  Its feedback has previously helped inform:

  • the introduction of UCL-wide service standards on assessment and feedback on marked work;
  • improvements to pastoral care for students, including the enhanced Personal Tutor arrangements;
  • improvements to learning resources, with results fed back to the Library, Information Services Division and Estates and Facilities Division;
  • local action taken by faculties and departments to address student concerns.

Results of previous surveys can be found on the UCL Academic Support web-site NSS page (documents password protected for UCL students and staff).

The survey is being run by Ipsos MORI, the opinion poll organisation. It consists of 23 questions to be answered using a scale from 1 (the lowest) to 5 (the highest). Students also have the chance to comment on your experience, both positive and negative.

* In some cases, students, particularly on programmes with a 3 or 4 year option, may be surveyed in their penultimate year.